The Trebel Energy Team is present and at work during the COVID-19 crisis. Our top priority during this epidemic is everyone’s safety & health, which includes customers, employees, and business partners. We are in compliance with all restrictions and advisories issued by the state. Trebel is very focused and determined to keep on track with all energy-related services, as well as keeping our customers well informed about the changes occurring during this time. We will continue to work and monitor all aggregation programs during these difficult times.
According to a Public Utilities Commission of Ohio statement made on March 20th, 2020, distribution utilities have been directed to suspend all in-person meter readings, which includes electric, natural gas, water, and wastewater distribution utilities. Furthermore, the issuing order made by the PUCO deems it necessary to continue functions that allow the initiation of new service and continuity of service during this time.
Many utilities (including AEP, DUKE, DP&L , Ohio Edison, and Columbia Gas of Ohio) are hard at work ensuring Ohio customers receive and continue receiving service during this time by suspending disconnections due to non-payment. These companies are also taking care of their own employees by monitoring/minimizing work activities for only essential duties and by allowing many to work from home. To learn more about how each utility is responding to this epidemic, please click on each link above.
Nevertheless, Trebel does not fall short of practicing employee safety as well. All our employees are working tirelessly from home during this “stay-at-home” order to answer all questions via telephone or e-mail. You can reach us at (877)-861-2772/ email@example.com. You can also visit our website for more information.